Your first reaction to seeing a negative review about your business could be any of a number of things. You may feel angry, confused, or even hurt. What most business owners do not recognize about negative reviews is that even they can have the potential to transform your business and its image for the
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Automation is the name of the game when it comes to social media for many businesses…but is it the best way to go? Before we get started, there is a difference between full-on automation and scheduling. There are also tools that allow for scheduling and easier tracking of comments and conversations which may or
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It’s All About Breaking the Mold Some of the most glowing reviews given by satisfied customers reveal a startling truth: The service they’re raving about is merely good customer service, something all businesses should be engaged in. And yet the customer is so surprised and pleased to be the recipient of good customer service…what
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Ideally your website should be doing many things, like communicating who you are and why you are in business. What else should your website be doing for you? It should tell a story One of the reasons you have a website is to let people know what your company offers and how they can
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5 Silent Killers These five things could be killing your site’s SEO without you even realizing it! These silent-but-deadly problems aren’t ones that most site owners think of when they think of SEO and the overall well-being of their website. Because the landscape of SEO (Search engine Optimization) is changing so rapidly it is
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Although blogging is no longer purely a numbers game there is still something to be said for having plenty of people subscribing to your blog. Subscribers mean a regular audience that has opted in to receive notices regarding your content. The more you can share and remind people about your posts the more attention
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